H.H. Brown Shoe Company Recalls Redeemer DH5379 Work Boots Due to Injury Hazard

Name of Product:

Redeemer DH 5379 Men’s 11” Waterproof Metguard Comp Toe Roper (PRODUCTION DATES 10/2022, 3/2023, 4/2023, and 6/2023 ONLY) with the date codes VCJJ22, VCJC23, VCJD23, and VCJF23 (these codes can be found inside the boot and are illustrated below).

Hazard: The sole is not puncture resistant leading to risk of injury

How is H.H. Brown Shoe Company Making this Right?

We are offering free replacement Redeemer DH 5379 Work Boots upon the return of the recalled boots. There is no charge for shipping the boots back to us. If replacement boots are not available in your size, you have the choice of a refund of $189.99 or a coupon redemption code of $200 for use on doublehboots.com.

How do I receive a replacement boot?

  1. Please immediately stop using the recalled boots.
  2. Take a photo of the white label on the inside of the boot showing the model number and date code.
  3. Email the photo to [email protected].
  4. Once you receive confirmation that your registration is successful (within 48-72 hours), use the attached shipping label to return the recalled boots to us. We will send you replacement boots in the same size upon receipt of the recalled boots. If replacement boots in your size are not available, we will notify you and give you the choice of a refund of $189.99 or a coupon redemption code of $200 for use on doublehboots.com.

We strongly encourage you to participate and register for this recall.

Description: This recall involves Redeemer DH 5379 Men’s 11” Waterproof Metguard Comp Toe Roper with the date codes VCJJ22, VCJC23, VCJD23, and VCJF23 manufactured in October 2022, March 2023, April 2023, and June 2023. The Subject Product is a pull-on boot with a brown leather upper decorated in a western style theme. The Subject Product has a square toe, a 1-inch heel and an EVA midsole. The Subject Product has a metatarsal guard and a puncture resistant sole. The words “Phantom Rider” and “Non-Metallic Toe” are embossed in the outer side of the leather upper. The words “Puncture Resisting Sole” are embossed in the leather in the back of the boot. A black label stating “Waterproof” is sewn into a seam on the outer side of the boot. A white label on this inside of the boot includes the model number DH5379, the size, and the manufacturing code. Only boots with manufacturing codes VCJJ22, VCJC23, VCJD23, and VCJF23(these codes can be found inside the boot and are illustrated below) are affected.

Recalled Redeemer DH 5379 Men’s 11” Waterproof Metguard Comp Toe Roper

Recalled Redeemer DH 5379 Men’s 11” Waterproof Metguard Comp Toe Roper

Photo of Inside label with model code and manufacturing date.

Photo of Inside label with model code and manufacturing date (production dates 10/2022, 3/2023, 4/2023, and 6/2023 only)

How to Register:

To register, email the following information to [email protected]

  • First Name
  • Last Name
  • Email
  • Phone number
  • Address for Replacement
  • State
  • Zip Code
  • Country
  • Return of the Recalled Unit is Required for a Replacement.
  • Attached Photo of inside white label showing model and date code.
  • State: "I hereby verify that the information I have provided is correct, and that I have complied with all requirements of the above-referenced recall for receiving free replacement Redeemer DH 5379 Work Boots."

Please print this page for your records.

Why is H.H. Brown Shoe Company conducting this recall?

We learned that the boots in the affected batches do not have puncture resistant soles.

We have acted quickly to help avoid potential injury. We feel that this is the right thing to do. We are conducting this voluntary recall in cooperation with the U.S. Consumer Product Safety Commission (CPSC) for the safety of our customers.

How do I know if I have a Redeemer DH 5379 Men’s 11” Waterproof Metguard Comp Toe Roper with the date codes VCJJ22, VCJC23, VCJD23, and VCJF23 (PRODUCTION DATES 10/2022, 3/2023, 4/2023, and 6/2023 ONLY)?

Your boots have a white label on the inside of the boot that includes the model number and date code. The model number is DH5379. The affected batch codes are VCJJ22, VCJC23, VCJD23, and VCJF23 (these codes can be found inside the boot). No other model numbers or date codes are affected.

How is H.H. Brown Shoe Company making this right?

We are offering a free replacement Redeemer DH 5379 Work Boot upon the return of the recalled boots. There is no charge for shipping the boots back to us. If a replacement boot is not available in your size, you have the choice of a refund of $189.99 or a coupon redemption code of $200 for use on doublehboots.com.

How do I receive a replacement boot?

  1. Please immediately stop using the recalled boots.
  2. Take a photo of the white label on the inside of the boot showing the model number and date code.
  3. Email the photo to [email protected].
  4. Once you receive confirmation that your registration is successful (within 48-72 hours), use the attached shipping label to return the recalled boots to us. We will send you replacement boots in the same size upon receipt of the recalled boots. If replacement boots in your size are not available, we will notify you and give you the choice of a refund of $189.99 or a coupon redemption code of $200 for use on doublehboots.com.

How many injuries have occurred with the Redeemer DH 5379 Men’s 11” Waterproof Metguard Comp Toe Roper?

We have received no reports of injuries or incidents.

I own a pair of Redeemer DH 5379 Men’s 11” Waterproof Metguard Comp Toe Roper (PRODUCTION DATES 10/2022, 3/2023, 4/2023, and 6/2023 ONLY) and had an incident with the product I never reported to the company. What should I do?

Thank you for bringing this to our attention. We want to learn more about your experience. Please email us here at [email protected]. Once you have reached out, someone from our team will contact you to gather additional details about what happened. Please note that we are required to and will be sharing your personal contact information with the CPSC.

Can I continue to use the Redeemer DH 5379 Men’s 11” Waterproof Metguard Comp Toe Roper (production dates 10/2022, 3/2023, 4/2023, and 6/2023 only)?

No. We strongly recommend that you immediately stop using this work boot.